ckx8's Privacy Policy
Your personal information is our highest priority. In this policy, we clearly explain how we collect, store, and protect your data.
Introduction & Scope
ckx8 ("we", "us", or "the platform") provides a safe and reliable online betting and casino service for users in Bangladesh. This Privacy Policy ("Policy") describes what information we collect when you use the ckx8 website, mobile version, or related services, how that information is used, and how we keep it secure.
By using our platform, you acknowledge the terms of this Policy. You must be 21 years of age or older, and by completing registration you are considered to have agreed to this Policy. This Policy may be updated from time to time; in the event of changes, we will post a notice on the platform.
ckx8 follows SSL encryption and modern data-protection practices to keep your personal information fully secure. We believe in fair play and transparency — this Policy is part of that commitment.
What Information We Collect
ckx8 only collects the information needed to provide you with quality service and to keep your account secure. The types of information collected are as follows:
2.1 Information You Provide Directly
When you register with ckx8 or use our services, the following information may be collected:
- Full name and date of birth (for age verification)
- Email address and contact details
- Residential address
- National ID card or passport details (where identity verification is required)
- Preferred language and communication method
2.2 Financial and Transaction Information
The following information may be collected to process deposits and withdrawals. ckx8 handles transactions through bKash, Nagad, Rocket, and Upay only:
- Mobile banking number (bKash / Nagad / Rocket / Upay)
- Transaction date, amount, and reference number
- Deposit and withdrawal history
ckx8 does not store full payment card or bank account numbers. Financial transactions are processed through a secure payment gateway.
2.3 Automatically Collected Information
Technical information may be collected automatically while you use the platform:
- IP address and device type
- Browser type and version
- Pages accessed, time spent, and navigation patterns
- Data from cookies and web beacons (more details below)
- Internet connection details and device identifiers
Purpose of Data Use
ckx8 uses the information collected for the following purposes:
Your information is used to create, verify, and secure your account and to ensure a smooth login process.
To securely complete deposit and withdrawal transactions via bKash, Nagad, Rocket, and Upay.
To quickly resolve your questions, complaints, or requests via 24/7 live chat and email.
To detect and prevent unauthorized access, fraudulent transactions, and suspicious activity.
To analyze user experience and continuously improve the platform's quality, speed, and features.
To send important account updates, policy changes, and relevant promotional information.
ckx8 never sells your personal information or transfers it to any third party for commercial purposes without your consent.
Data Sharing & Third Parties
ckx8 may share limited information with third parties in specific circumstances. The table below provides full details:
| Recipient | Purpose | Safeguards |
|---|---|---|
| Payment Providers | Processing transactions via bKash, Nagad, Rocket, and Upay | Only necessary financial data; transmitted via encrypted channels |
| Technology Partners | Platform operation, hosting, and technical support | Operate under confidentiality agreements; reuse of data is prohibited |
| Analytics Services | Site usage analysis and improvement | Anonymous / aggregated data; personal identity is not disclosed |
| Legal Authorities | To comply with lawful legal instructions or court orders | Only the information required by the order; we will attempt to notify you |
Game software providers (such as Pragmatic Play, Evolution Gaming, JILI, Spribe, PG Soft, Ezugi, Microgaming, and others) generally handle technical gameplay data, but your full personal information is not transmitted to them. Each provider's own privacy policy applies separately.
Cookies & Tracking Technologies
ckx8 uses cookies and similar technologies to make your browsing experience smoother and more personalized. Cookies are small data files stored in your browser.
5.1 Types of Cookies
- Essential Cookies: Indispensable for maintaining login sessions, ensuring security, and providing basic functionality.
- Functional Cookies: Remember your preferences (such as language selection) and provide a personalized experience.
- Analytics Cookies: Help us understand which pages are used most and where users spend their time.
- Advertising Cookies: For showing relevant advertisements and measuring the effectiveness of promotional activity.
5.2 Cookie Controls
You can control or delete cookies through your browser settings. Please note that disabling essential cookies may cause some platform features to stop working correctly, such as maintaining your login session. The method for changing cookie settings varies by browser — it can usually be found under Settings > Privacy.
Data Security Measures
ckx8 uses industry-standard technology and practices to protect your information. Our security framework is summarized below:
All data transmissions are secured with SSL/TLS encryption, making it extremely difficult for information to be intercepted or altered.
Only authorized staff can access necessary information. All access is logged and monitored.
Data is stored on secure servers, and regular backups and security audits are conducted.
Even with the highest security measures in place, transmitting information over the internet is never completely without risk. ckx8 takes every reasonable step to ensure security, but no method is 100% guaranteed. You can also contribute to your own protection by keeping your account password confidential.
Data Retention Period
ckx8 retains your information only for as long as necessary. Retention periods vary depending on the type of information and its purpose:
- Active Account Information: For as long as your account remains active and for the period required to meet applicable legal obligations thereafter.
- Transaction Records: For the period required for financial record-keeping needs and potential dispute resolution.
- Gaming History: For responsible gaming review and to preserve evidence in the event of any disputes.
- Marketing Communications: Until you withdraw your consent or make a request to stop.
- Technical Logs: For a limited period for security and performance review.
Once the defined retention period ends, information is securely deleted or anonymized.
Your Rights & Choices
As a registered user of the ckx8 platform, you have the following rights regarding your personal information:
You have the right to view the personal information stored in your account and to request a copy of it.
If your information is incorrect or incomplete, you can request that it be corrected or updated.
In certain circumstances you may request that your information be deleted, though legal obligations will still apply.
You may withdraw consent given for marketing communications or certain types of data processing at any time.
To exercise any of the above rights, please contact our support team. We will process your request within a reasonable timeframe.
Protection of Minors' Information
ckx8 is for users aged 21 and above only. We do not knowingly collect any personal information from individuals under the age of 21.
Age is verified at the time of registration. If we become aware that a minor has registered, that account and the associated information will be deleted immediately.
If you believe your child or another minor has registered on ckx8, please contact us immediately at [email protected]. We will take prompt action.
Policy Changes & Updates
ckx8 reserves the right to update this Privacy Policy as needed. For significant changes, we will notify you in the following ways:
- By posting a prominent notice on the website
- By sending a notification to your registered email address
- By updating the "Last Updated" date at the top of this page
Continuing to use the platform after changes have been made means you have accepted the terms of the updated Policy. You are therefore advised to review this page from time to time.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our support team. ckx8 provides support in Bengali and English 24/7.
Privacy Contact
To exercise your data rights or for any privacy-related requests:
We usually process your requests quickly on working days. Complex requests may take a little longer — we will always keep you informed about the progress.
Your data security and privacy are the highest priority at ckx8. We believe that long-term trustworthy relationships are built through transparency and honesty. For more information, you can also visit our Terms & Conditions and Responsible Gaming pages.